Software inevitably becomes obsolete as new features are required and new software versions are constantly released. For software producers, ensuring that user data can be usable across software versions places constraints on innovation and increases demand on software development effort and resources.
INTACT Digital Assurance supports software producers and administrators in managing the release and withdrawal of software from primary use. It includes hosting of software versions to provide a full catalogue of released products. Each software release is fully configured and ready for use. The installations are maintained and remain functional beyond the standard software support, for as long as software users need it. Software producers have a choice of different INTACT Digital Assurance plans, depending on their approach to managing licenses and support services. Intact Digital alleviates the burden of backward compatibility, reduces customer services costs, and frees up resources for innovation.
Software producers can use the INTACT Digital Assurance services to manage the life-cycle of individual software or entire lines of software products.
Software Library is suitable for the management of both commercially released software and home-grown software created for internal use.
Intact Digital software installations can be used throughout the product sale cycle, from product promotion and distribution to the migration of customers to new versions and enabling use of existing product beyond its market lifetime.
Show the value of technology through pre-set demonstrator desktops for specific sectors and use scenarios.
Reliable technology showcases are a key support feature for marketing and sales activities.
Deliver software for specialized use scenarios through pre-set virtual desktops.
Enable customers to get hands-on experience through reliable installations.
Conduct user trials to gather user preferences.
Reduce customers’ anxiety about migration to new product versions.
Facilitate transition of technology from operational mode to legacy mode.
Provide technology assurance plans for customers to use the product ‘as is’ after it has been discontinued or when the technology provider may not be trading any more.
INTACT Digital Assurance includes planning and provisioning of INTACT Digital Library resources for installations that ensure long-term use of software. Each software release is hosted in the INTACT Software Library and configured to stay functional and usable beyond the standard software support.
Contact us to discuss the requirements for your software. We work with you to determine the best assurance plan for your and your customers' needs.